This Privacy Policy describes how Numen Labs, Inc. ("Numen," "we," "us," or "our") collects, uses, and shares information when you visit our website, request access to the platform, or use our automated trading services (collectively, the "Services").
1. Information we collect
Information you provide. When you request access, create an account, or connect a wallet or exchange, we may collect your name, email address, organization, jurisdiction, and credentials necessary to provision your account.
Trading and account data. We process deposit amounts, allocation preferences, trade history, performance metrics, fee calculations, and refund eligibility records in connection with the Services.
Automatically collected data. We collect device identifiers, IP address, browser type, referral URLs, session logs, and usage analytics through cookies and similar technologies.
2. How we use information
We use collected information to:
- operate, maintain, and improve the Services;
- execute automated trading strategies and calculate performance fees;
- process loss-refund claims and prevent abuse;
- communicate about access, security, and product updates;
- comply with legal obligations and enforce our Terms of Service.
3. How we share information
We may share information with infrastructure providers, analytics vendors, custody and exchange partners, professional advisors, and authorities when required by law. We do not sell personal information for monetary consideration. We may share aggregated or de-identified data that cannot reasonably identify you.
4. Retention
We retain information for as long as your account is active and as needed to provide the Services, resolve disputes, enforce agreements, and meet regulatory retention requirements. Trading records may be retained for seven (7) years or longer where required.
5. Security
We implement administrative, technical, and organizational measures designed to protect information, including encryption in transit, access controls, and monitoring. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
6. International transfers
If you access the Services from outside the United States, your information may be processed in the United States and other countries where we or our service providers operate, subject to appropriate safeguards where required by applicable law.
7. Your choices
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. To exercise these rights, contact privacy@numenlabs.com. We may verify your request before responding.
8. Children
The Services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the Services after changes become effective constitutes acceptance.
10. Contact
Questions about this policy may be sent to privacy@numenlabs.com or Numen Labs, Inc., 548 Market Street, PMB 74219, San Francisco, CA 94104.